Better quality in settings than actual use

[IdaMDK]

Can someone help me out - I’m using my cameras due to the fact I have gotten a stalker, who believe the way to get my attention is to throw rocks through my living room windows every few months - this is always at night time which is why I need the cameras to work in the dark.

When I’m going into settings I get a really good picture - it’s clear and I can see details, but in reality the quality is really poor. I’ve already set it to best quality in settings.

[IdaMDK]

FYI changing the brightness does nothing to the video quality. It only changes in the settings view.

[ShayneS]

Hi @IdaMDK

Is it possible to provide a screenshot of the two picture differences?

Is this occurring on the mobile app & web portal?