Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Battery charge not registering VMS3-30 Camera

Reply
Discussion stats
  • 3 Replies
  • ‎2021-01-30 08:26 AM
  • 1107 Views
  • 0 Likes
  • 2 In Conversation
go2509
Aspirant
Aspirant
‎2021-01-30 08:26 AM
VMS3-30 Camera new batteries fitted but camera saying need replaceing. Any Ideass please.
0 Likes
Reply
Message 1 of 4
1,107
3 REPLIES 3
jguerdat
Guru Guru
Guru
‎2021-01-31 06:39 AM

Replacing or recharging? Have you charged the battery?

0 Likes
Reply
Message 2 of 4
1,097
go2509
Aspirant
Aspirant
‎2021-01-31 09:49 AM
New batteries have been inserted. The batteries are perfect but the camera says they are flat and need replacing.
0 Likes
Reply
Message 3 of 4
1,088
jguerdat
Guru Guru
Guru
‎2021-02-01 07:01 AM

Based on your title and posts, I'm guessing you actually have a VMS3030 system, not a Pro 3 which is the area we're in right now. Your cameras take 4 CR123 batteries, right? If so, remove the batteries and place them lightly into the slots - don't push them down. Let the battery door do the pushing. Any better?

0 Likes
Reply
Message 4 of 4
1,078
Related Labels
Discussion stats
  • 3 Replies
  • ‎2021-01-30 08:26 AM
  • 1108 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.