Battery Level indictor different on Arlo App vs online Web Portal.

[kayexelate]

Hi, since the upgrade on the Arlo app, I noticed my battery life differs online through the Arlo portal vs on the App on my iphone

The iphone app shows one camera at maybe 80%, anothe at about 70% and the third at about 50% (estimates since there is no % icon, just a black line)

However, online it shows all three batteries at 3 bars (100%).

The cameras are not cold, and I'v been monitoring this for weeks to see if it would sync up and the levels correlate. but they don't

I assume I go by my Arlo app and not the website.

Strange thing is, I installed new fresh batteries on all 3 cameras around Christmas time.

And the one that gets the most activity has the best battery life left!

The one that has 50% battery drained has recorded a  total of maybe 2 min of video since I put in the batteries.

Doesn't make any sense, but more concerning is why the battery levels differ on the website vs. the app.

Thanks!

[JamesC]

kayexelate,

Thank you for bringing this to our attention. I have escalated your report for further investigation.

JamesC