Arlo|Smart Home Security|Wireless HD Security Cameras

Battery Issues

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Cumberland1500
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We have the 3 camera system. One in the driveway (exterior), foyer (interior) and living room (interior) and all are on the same schedule. The camera in the living room, that never gets triggered, has gone through 2 sets of batteries in 2 months (Energizer 123 Lithium). The other two cameras, that are triggered frequently, have never had to have the batteries replaced.  When I've taken the batteries out of the camera in the living room and tested them they show that they still have a charge although Arlo shows them dead.  What could be causing this problem? BTW the Firmware is 1.2.4941.  Thanks for any help and advise!

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JamesC
Community Manager
Community Manager

Cumberland1500,

 

What is the signal strength on the affected camera? If the signal is poor due to range or interference from other wireless devices this could cause the camera to struggle to maintain a connection with the base station, resulting in increased battery drain.

 

One way to isolate this issue further would be to swap locations with an unaffected camera to see if the issue follows the camera or the location.

 

JamesC