Battery Drain

[Dazzman64]

Hi,

First post so be gentle lol. We have had our system for about 6 months (2 cameras). Yesterday got a message saying I needed to change batteries. I did this and had no issues. This morning I checked on the status of the new batteries and it said 89%. When I tried to activate the camera to "live" it said that camera "was not connected". At first I could not connect the camera it just kept "scrolling " and trying to connect. After about 5 minutes I logged out and then logged back in. Camera is now connected but batteries are only showing 23%, so in 5 minutes I have lost 63% of my batteries power. This cannot be right. Batteries are expensive Duracells . Any ideas would be greatly appreciated as up until no have had no issues and camera 1 is saying 61% still after 6 months.

Thanks in advance.

[TomMac]

Take that 'bad' camera, and open the battery door...

go to the settings for that camera and use REMOVE DEVICE

power button reboot the base, let it reboot

close battery door and re-sync bringing it back

The above will reset the cameras and reset all to defaults on that camera... check bettery level

If the battery keeps draining , contact support