Arlo|Smart Home Security|Wireless HD Security Cameras
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Base unit internet connection green light on vmb3000

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  • ‎2015-12-28 12:14 PM
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shonore
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Follower
‎2015-12-28 12:14 PM

I installed the base unit and one camera. After 20 hours The software interphase (on phone and computer) indicate no internet connection. The internet indicator on the base unit indicate internet connection. Have tried several factory reset an camara synchronization nothing works.

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JamesC
Community Manager
Community Manager
‎2015-12-28 01:25 PM

shonore,

 

The Arlo team is making several updates to the cloud and to all the apps as a part of the new release today. Some users may experience issues during this process and we apologize for any inconvenience this might cause. We expect the issues to be resolved in a very short time frame.

 

JamesC

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