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Base station green but no internet

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Tart
Follower
Follower
Base station has 3 green lights but cameras and doorbell will not work. When trying to view cameras keep getting the message no internet connection. Tried rebooting many times with no luck even though I get 3 green lights on the base. Any suggestions?
2 REPLIES 2
JamesC
Community Manager
Community Manager

Tart,

 

Are the cameras showing offline in the Arlo mobile app? Do you experience the same behavior if you try view using a different device?

 

JamesC

jguerdat
Guru Guru
Guru

Try rebooting your router and base, in that order.