Arlo|Smart Home Security|Wireless HD Security Cameras

Base station , Model VMB3000 Sync light not coming on

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wolfbaden
Aspirant
Aspirant

Just out of Box I get 2 left site lights are green, is linked to iPhone and I see the base unit on my phone.

But when I press the Sync button the sync light dose not come on, after around 15 sec my USB light fare right site starts flashing.

 

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JamesC
Community Manager
Community Manager

wolfbaden,

 

You should press and release the sync button. If the LED furthest to the right on the base station starts flashing, you have held the sync button too long. A quick press and release will cause the camera LED to start flashing, allowing you to sync cameras.

 

I am glad you were able to resolve the issue!

 

JamesC

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3 REPLIES 3
wolfbaden
Aspirant
Aspirant
JamesC
Community Manager
Community Manager

wolfbaden,

 

You should press and release the sync button. If the LED furthest to the right on the base station starts flashing, you have held the sync button too long. A quick press and release will cause the camera LED to start flashing, allowing you to sync cameras.

 

I am glad you were able to resolve the issue!

 

JamesC

dbm4225
Aspirant
Aspirant

Very helpful.  I had been reading and serching for several hours.  Even contacted technical support about the issue.  Your posting went straight to the problem and provided a solution.  Thank you very much.