Arlo|Smart Home Security|Wireless HD Security Cameras

Base Station is not connecting to my phone when I have power and Ethernet connected

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Dasher0515
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My base station is not connecting to my phone and i have both the power and ethernet wires connected along with the same Wifi. Whats going on ?

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jguerdat
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What are the base LEDs showing? What have you ried? What do you see?