Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Base Station in App shows doesn't exits. Have Reset multiple times, removed all devices.

Reply
Discussion stats
  • 0 Replies
  • ‎2019-12-07 09:45 AM
  • 448 Views
  • 0 Likes
  • 1 In Conversation
Bshatt880
Tutor
Tutor
‎2019-12-07 09:45 AM

Hello, this is getting ready to go in the trash.  I was receiving notifications of movement but was not able to view any new video because it never showed in the app.  Followed instructions from community and reset the base station.  Now it shows no base station exists.  I reset the base station again and still nothing.  Have green light on Power, Green light that flashes 4 times on Internet, and of course no camera's connected because it was all removed per instructions.  Now i have nothing!  I have 4 cameras, Arlo gen 1.  Can anyone please help as this would be a lot of money in the trash!

Thank you!

Labels:
0 Likes
Reply
Message 1 of 1
448
0 REPLIES 0
Related Labels
Discussion stats
  • 0 Replies
  • ‎2019-12-07 09:45 AM
  • 449 Views
  • 0 Likes
  • 1 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.