Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Base Station VMB4000 not getting power

Reply
Discussion stats
  • 2 Replies
  • 2171 Views
  • 0 Likes
  • 3 In Conversation
Bahjouta
Follower
Follower

Hi there

 

I bought my Arlo base station with one camera a couple of weeks ago. all was good.

 

I may have turned the station off using my phone by mistake or something else, but I am not able to get the power back into the station. ie not able to see any light appearing in the on/off. the power chord is connected and I tried different power sources and I still can't get the power on.

 

anything else I can do???

 

thanks

 

Bahjat

2 REPLIES 2
jguerdat
Guru Guru
Guru

If you can't get the base to power up properly, you may be able to swap the system at the store.  You can also open a case using the Contact Support link at the bottom here.

TomMac
Guru Guru
Guru

if the adater is plugged into the ac outlet and the base... and the power on/off button does nothing. ... there is not much else you can do

--------------------------------------
Morse is faster than texting!
--------------------------------------