Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo wire-free picture is purple

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thaweatherman
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One of my outdoor cameras has been purple for a while. I've just dealt with it up until now, but I figure it would be better to do something about it than to just let it continue. Has anyone else ran into this before? @JamesC, is this a common issue?

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TomMac
Guru Guru
Guru

Not common but does happen....

Contact Netgear support as it may be defective

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Morse is faster than texting!
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JamesC
Community Manager
Community Manager

thaweatherman,

 

If resetting the camera (remove the batteries) does not resolve the issue, please contact the Arlo Support Team to further investigate. You will find several options for contacting support in the provided link.

 

JamesC