Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo wire-free Is offline

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Latino
Tutor
Tutor

I own a 3set arlo with station. A week ago I exchanged the battery for one can. All was fine until last night. This cam began suddenly  to flash blue and orange intermittently. I took the batteries out and placed them back in again. Usually when batteries are placed a blue led light comes on for a second or two. This hasn' t happend nor I can synchronize my cam with the station anymore. There is absolutely no "life" out of the cam anymore. Batteries are new, Internet is available, router is ok, Arlo station is ok. The other two cams work perfectly. Is the cam defect or is there still hope ? Can anybody help me? Thanks in advance for everything. Antonio

1 ANTWORT 1
JamesC
Community Manager
Community Manager

Latino,
 
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC