Arlo wire free Batteries Compartment door will not close fully

[Philby12]

Hi, all,

Anyone ha dthis problem.

Arlo wire free Batteries Compartment door will not close fully or lock.

Compared it with my other camera and cannot see any difference. And this is casuing Infra_red night vision not to work right as unit is not getting constant power.

See photo.  Thanks Phil

[jguerdat]

It can be a little bit of a struggle to get the battery door to close properly even with correct batteries.  A possible issue is that the batteries are slightly too long - what brand and model are they?

[TomMac · Accepted solution]

The door sort of slides out a small amount first before opening... ( in when closing )

Without batteries close the door and with thumb slide it forward ( to lens ) and see if it closes all the way.

The mechanism may be sticking