Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo wire-Free camera unable to play

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Aligaz
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I bought the 2 camera kit yesterday and successfully installed it. Everything worked perfectly until I was prompted to run a firmware update (1.2.4941) which I did for both cameras, now one camera doesn't work. Any ideas?
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TomMac
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Guru

Aligaz wrote:
I bought the 2 camera kit yesterday and successfully installed it. Everything worked perfectly until I was prompted to run a firmware update (1.2.4941) which I did for both cameras, now one camera doesn't work. Any ideas?

First open and then close the battery door on the non-working camera andsee if if auto syncs back ( and works )

( also make sure the batteries are good as updates won't go if batteries are weak ) )

 

If not, then from settings, camera, ( REMOVE DEVICE ) remove the camera from the base and then try to bring back as if a new camera.

 

If still ng, contact Netgear as maybe the sw update messed the camera.

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