Arlo subscription

[Alison63]

Hi, I bought a doorbell and everything was fine. I upgraded to the full alarm system and since then my doorbell subscription was removed. I have contacted Verisure and since I bought my camera separate to the alarm they will not add subscription, I have also contacted Arlo but they said to contact Verisure. I am getting nowhere, can someone please help?? 

[ShayneS]

Hi @Alison63 

I have escalated your case & someone from support will be reaching out to you as soon as possible.