Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo records but isn't alerting me of movement

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  • ‎2017-08-26 12:44 PM
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LDT
Follower
Follower
‎2017-08-26 12:44 PM

As of this morning, my Arlo camera isn't picking up movement and alerting me.  I tried to reset the base but that didn't help. Batteries are almost full.  It will show me live video, so I know the camera is working. 

All notifications are the same as before and say to record and alert me of movement.

 

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Streak2
Master Master
Master
‎2017-08-26 01:14 PM

Did you do a full factory reset or a power cycle of the base?

Remove and replace the battery in the camera forcing it to reconnect to the base.

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steve_t
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Master
‎2017-08-26 03:57 PM

Sounds like it could be a problem with the app. Uninstall the app. Restart your phone. Download the Arlo app again and log in

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  • 2 Replies
  • ‎2017-08-26 12:44 PM
  • 1152 Views
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  • 3 In Conversation

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