Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo pro wireless not waking up

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Ruskin
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90% of the time the camera will wake when triggered by motion. Recently, however there are times when it doesn’t. I’m not talking about a “lag” where there’s a delay before it starts to record b cause it has to wake. I’m talking about it just completely missing the motion all together. A car can pull into my driveway and not trigger the camera. It’s sporadic though. Sometimes it’s fine. Othertimes no.
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JamesC
Community Manager
Community Manager

Ruskin,

 

It sounds like the target of the motion you are trying to capture could be out of the cameras range. How far away is the motion you are attempting to capture?

 

JamesC

Ruskin
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10-15 feet
JamesC
Community Manager
Community Manager

Ruskin,

 

You might try relocating the camera to see if you get the same results in a new location. Take a look here for tips on position for best performance: Arlo Support How do I position my Arlo Wire-Free or Arlo Pro Wire-Free camera?

 

JamesC