Arlo on mobile ok but not on desktop

[givemeacorona]

The cameras work great on the mobile app but when I go to a desktop I can't get a live feed, says connection failed.  Ideas?

[TomMac]

Try a different browser...I happen to like Fire Fox, tho Chrome and IE(>10) are approved also

[givemeacorona]

I've tried Safari, Firefox, Explorer, and Chrome but same problem with each. I also made sure Adobe was updated in case it needed the flash player.

[JamesC]

givemeacorona,

Are you running any virus protection, popup blockers, anti-malware software etc? Some users have had issues when running these (mainly with Bitdefender). Temporarily disable any you may have and try again to further isolate the issue.

JamesC

[givemeacorona]

I disabled the ESET Endpoint Antivirus plus disabled the popup blockers and tried on all browsers with no success. 

[JamesC]

givemeacorona,

If you are not seeing this issue when using the mobile app that points to a display issue on your desktop. Consider trying to access from a different computer to further isolate the issue.

JamesC