Arlo offline / disconnect

[jaffamoo]

Hi there,

My arlo is always connected & fully powered when leaving my property. However a few hours into the day and all cameras tend to go offline, when returning, the cameras still have battery & work again once I reset manually at the base station.

I can only assume that there has been a momentarily disconnection from my wifi. However I am not at the property to restart Arlo from the base station & so the product sits uselessly until I return home.

After reading the notes on people having issues with their cameras going offline, I went into settings to 'restart' remotely, however this is currently greyed out and I am unable to use the restart function. Is someone able to advise?

Many thanks

[TomMac]

The Grayed restart is usu if the base is down...

Right now it appears some servers may be down and that could be why depending on you location.

[TomMac]

all should be back now

[jaffamoo]

Many thanks for the advise, although for me the start button is still greyed out and will not let me restart the base station.

[TomMac]

power off and power back on then

[jaffamoo]

Ok thanks for the advise and your time - I can't turn off and on when not at the property, so just to clarify there's no other way to resolve the issue? Cheers

[Tuffcookie]

My live feeds have been down for approximately 8 hours now.  Any idea when Netgear will fix this problem?

[Tuffcookie]

I unplugged he power cord, waited minute and plugged itback in.  Now it's working!