Arlo|Smart Home Security|Wireless HD Security Cameras

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amdevons
Aspirant
Aspirant
Not receiving push notifications from arlo/netgear
7 REPLIES 7
manfredz
Hero
Hero

Are you using phone app or computer?  Will then go to the other?

Have you verified under the mode that you're using that notifications is checked for the cam(s) you're using?

TomMac
Guru Guru
Guru

If above done, delete the app and reinstall too.

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Morse is faster than texting!
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amdevons
Aspirant
Aspirant

I'm so sorry but this hasn't work.

Still don't get the push notifications 

amdevons
Aspirant
Aspirant

I use phone, verified that all cameras are set to push notifications

I did do the other suggestion of uninstalling amd re installing,

Still no push notifications

JamesC
Community Manager
Community Manager

amdevons,

 

What model phone are you using and what OS version?

 

JamesC

amdevons
Aspirant
Aspirant

Samsung galaxy 5

Sorry not sure where to find OS.

Andriod 6.0.1 is what is on my phone

JamesC
Community Manager
Community Manager

amdevons,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC