Arlo not recording

[nothyme]

I was away on vacation last week and Arlo stopped recording. People were coming and going on the property, feeding cats, mowing lawn and nothing triggered motion. I am still unable to get Arlo to detect motion. The cameras are on and I can see and record from my phone.

[TomMac]

First thing to do is go to the live view screen and verify the "motion detect" icon is Black ( means on )

If they are black then try a reboot of the base...

[nothyme]

There is no little man! I turned off base unit and removed all cameras. Turned on base unit and confirmed all updates have occurred. I added one camera and have done everything to try to get it to detect motion and nothing happens. I can view and record from my phone. 

[TomMac]

---

@nothyme wrote:

There is no little man! I turned off base unit and removed all cameras. Turned on base unit and confirmed all updates have occurred. I added one camera and have done everything to try to get it to detect motion and nothing happens. I can view and record from my phone. 

---

Are the motion icons grayed out or missing completely ?

[nothyme]

No motion icons!!! 

[Mattq]

I bought the system 2 days ago and am dealing with this also worked fine first day. Now no motion detection and icons are greed out. I have restarted everything.

[TomMac]

I would verify on another browser ( https://arlo.netgear.com ) or use another devcie that the icons are not there.

If using a phone I would un-install the app and reinstall

[jguerdat]

The motion icons are either a running man (web) or a small ball and 3 horizontal lines (app).

[nothyme]

Strange... I could see that the cameras were on, see the view and record. However, the base station said it was disarmed. So I changed the setting and everything works.  However, when the base station is disarmed you should not be able to see anything. It was showing it as armed when I checked this past week. Confusing.