Arlo no motion is detected, motion indicator is no longer lit

[Barbara444]

Brand new Arlo camera - I just noticed the motion indicator (man walking ) is no longer lit and indeed no motion is being detected. I checked my Settings and it is set to record motion. Thoughts?

[brh]

@Barbara444

Are your cameras in the Armed mode?

Brian

[Barbara444]

Yes I just got new cameras, both armed, and they were both working fine. Now I just reset this one because I was having a problem with the display, now the motion detection is gone

[Barbara444]

This seems to have fixed itself... Motion detection on. Thanks!

[brh]

@Barbara444

At this point I would remove the power from the base station for one minute then plug it back in and give it time to reboot. Then check it again.

Brian

[Barbara444]

And, the motion detection is gone again. I will try what you suggested, and then I think I will speak to support if that doesn’t work.

[brh]

@Barbara444

There are many resons for these kinds of problems from a defective camera to interference and or placement.

Next I would switch the cameras and see if the problem follows. That would eliminate a lot of things.

Brian