Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo night vision suddenly stopped working

Reply
Discussion stats
  • 1 Reply
  • ‎2016-11-19 07:12 PM
  • 2518 Views
  • 0 Likes
  • 2 In Conversation
nweninger
Follower
Follower
‎2016-11-19 07:12 PM

We just purchased and set up the camera, outdoors (current temp is 28 degrees).  The night vision was working then suddenly stopped.  The battery level also jumped from 82% to 20% within minutes.  Could this mean the camera is defective?  

Labels:
0 Likes
Reply
Message 1 of 2
2,518
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2016-11-20 05:52 AM

Could be.  First, though, try power cycling the base and open and close the battery doors.

0 Likes
Reply
Message 2 of 2
2,504
Related Labels
Discussion stats
  • 1 Reply
  • ‎2016-11-19 07:12 PM
  • 2519 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.