Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo lost connection

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Vasiliy
Aspirant
Aspirant

Good afternoon. We use Arlo, and there is the following trouble: sometimes, not always, maybe something happens at night and either the cameras lose connection or the power station shuts down, we want to look at the video for 2 days and discover for example that the cameras haven't been working. We are forced to synchronize them again with the base. This is actually a question: why this may occure, why the connection is not restored itself, and it is necessary to re-synchronize them manually?

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jguerdat
Guru Guru
Guru

There's a variety of possible reasons, including bad hardware (if it happens to all cameras it may be the base), poor WiFi connection (distance, blockage of the signal, interference) or even a power outage, however brief.  What have you done to troubleshoot?