Arlo library missing? Wont show recorded vids either!

[Max_82]

Hey, Arlo, what good are you if you can't deliver what I bought you for? Have your servers been hacked?

[mkrieger]

All my recordings are gone since May 20th and no new recordings at all.

Arlo... How about a refund or credit for my premium subscription?

[Jaylynb4]

Having the same issue. Only had Arlo for 3 days and everything is gone as of a couple hours ago. Definitely not a happy new customer.

[JamesC · Accepted solution]

There was a temporary limitation displaying thumbnails and videos the Arlo library. This issue has been resolved. Please contact customer support if you have any questions.  Thank you!

JamesC