Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo keeps disconnecting/offline. Tiresome to restart and/or re-syncing often.

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Clavserrano
Aspirant
Aspirant

I’m tired of having to restart the main hub, pulling my cameras off from their locations to re-sync. I’m paying $9.99 a month. You would think that this would be more reliable. Is there a better way of doing this because I’m about to give up and return the whole unit.

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JessicaP
Arlo Employee Retired

Hey Clavserrano,

 

Sorry to hear that you're having problems where your Arlo system keeps going offline or keeps disconnecting, Is your camera the only one going offline or is it also your Base Station?

Clavserrano
Aspirant
Aspirant
It’s the base station. We are on the gigablast with Cox and somehow when we have more than three cameras up, it disconnects.
JessicaP
Arlo Employee Retired

What LED lights are showing on your Base Station when it disconnects?