Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo is not connecting, must be down.,

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Stanw1948
Aspirant
Aspirant

I removed my base unit and then reinstalled it.....no Arlo is working fine

dfjkl
Apprentice
Apprentice

Mine started working again as well early evening yesterday (between 5/6p MST).  Yes, I was on Cox as well.  While it might have been an issue w/ Cox, I'd like to actually see some evidence of that.  Thus far there's no explanation from anyone official as to what happened (it could have also been Netgear doing something weird with Cox traffic as well).  Would be nice to know what happened, regardless.

Model: VMC4030P| Arlo Pro 2 Wire-Free Cameraarlo.netgear.com | Web Site/App
Stanw1948
Aspirant
Aspirant

I had to remove my base unit then reinstall it then it worked again

PJ2B
Aspirant
Aspirant

Base station is offline and after trying multiple resets, power down, and even tech support for over an hour.....nothing. Power light is green, internet light starts out as orange and then goes away....i'm in NJ fios customer...all my other electronics work and is connected to wifi.

Model: VMB3000 | Arlo Base Station
Stanw1948
Aspirant
Aspirant

Try removing your base station on your device and then reinstall it...that worked for me

PJ2B
Aspirant
Aspirant
It worked. Thanks!