Arlo is draining batteries unevenly, only 2 of the 4 batteries are used

[Ariza]

I have been noticing that my Arlo cameras drain 2 of the 4 batteries quicker than the other 2. The Arlo app will say the camera batteries need to be replaced but when I take them out and plug the batteries in to charge, it's consitently the two batteries toward the front of the camera that are completly drained while the other two have almost a full charge.

Has anyone else noticed this? 

I'm using Eastshine and Veeki brand RC123A rechargable Li-ion batteries. 

I get about a month out of these batteries but feel like it should be 2-3months if all 4 batteries were drained evenly by the camera. 

[TomMac · Accepted solution]

two things... the camera will swap back/forth between the two sets of batteries for an even drain.

So 1 ) make sure the contacts are not crushed a bit and making full contact, 2) problem with the switching curcuit

If you make sure of number one, and it still continues contact Netgear with a trouble ticket for the problem as maybe it's bad

[jguerdat]

Since some rechargeable batteries are a bit wider than the OEMs, I find it's useful to not push the batteries down when inserting them - leave them sticking up a bit so the cover is what pushes them down while closing.

[Ariza]

Thanks for the feedback. Bending the four prongs on the lid out a little did the trick. Now all four batteries are making proper contact. The app finally shows a full charge for the cameras. Hope this extends the life out to 2-3 months between charges. 

thanks!