Arlo go 2 doesn't send feeds

[Federì96]

Since you updated the app, my Arlo go 2 no longer sends feeds. The camera is active and detects movements but does not notify them. To get the feeds sent, I have to restart the app every day. Could you kindly solve this problem as soon as possible?

Thank you.

[ShayneS]

Hi @Federì96 

Thanks for the feedback. I notified the team, and I'm waiting for more information. I'll report back as soon as possible.

[Federì96]

Thank you, I'll be waiting, also because the problem continues to persist. Every day I have to restart the app to receive feeds.

[ShayneS]

@Federì96 

Is the feeds tab missing or are you missing records in the feeds sections? Are all of the recordings missing or a select few? I can see the Go 2 camera is a shared device to you and the owner is receiving recordings.