Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo device continually goes off line

Reply
Discussion stats
  • 2 Replies
  • 712 Views
  • 0 Likes
  • 2 In Conversation
Pokegama
Aspirant
Aspirant

Somebody please come to my rescue. The one camera CONSTANTLY goes off line. Batteries are fine.  When I open battery door and close it - it resyncs.  As soon as I get it roughly 25feet away it loses connection. I’ve had this thing hooked up 2 weeks now - 2 other cameras work fine.  It’s just this one. Any ideas?

2 REPLIES 2
jguerdat
Guru Guru
Guru

It could be a bad camera but first, have you tried swapping cameras around to see what happens?

Pokegama
Aspirant
Aspirant

I thought about bad camera as an option last night after I wrote the post. Could be that easy.... Since I was trying things the hard way, I should also say that as I repositioned the camera throughout the house in varrying spots, it kept making a "clicking" noise every once in awhile.  I will try that and post results.