Arlo detects motion, says clip in library, but no clip is there

[Sinisbob]

i get notification that my camera detected motion and links to the library for the video.  Aflo app shows there is a message.  There is a "1" on the library icon indicating a video is available.  When I go into the library, there is no video.  Camera is set to record 30 seconds of video.  3 bars on wifi.  What is going on?

[TomMac]

Check that the filter is clear and not set for other cameras  ( looks like a funnel in the upper corner in library )

Or just click on the number of videos in circle to go directly

[Sinisbob]

Thanks.  Previously had done both suggestions before the post.   

[JamesC]

Sinisbob,

Are you able to produce a manual recording via live stream? Does it arrive in the library? I have not been able to replicate any issues with recordings arriving in the library via motion detection or manual record. Are you still seeing this behavior?

JamesC

[Sinisbob]

I returned the product to where I purchased it.  Not happy with it at all.