Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo cameras offline

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  • ‎2018-10-18 01:20 AM
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Jmax1976
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‎2018-10-18 01:20 AM

Hi.
All 4 cameras suddenly offline and I can’t reconnect. Have turned off/on both modem and base station several times. Also took one camera close to the base station and open/closed battery bay and tried to resync. No luck. What to do?
BR Jacob

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JessicaP
Arlo Employee Retired
‎2018-10-18 02:24 PM

Hey @Jmax1976,

 

What LED lights are showing on your Base Station? Have your cameras close to the base station when trying to reconnect. You can read more here on how to troubleshoot when your cameras are offline: My Arlo Wire-Free, Arlo Pro Wire-Free, or Arlo Pro 2 Wire-Free camera is offline; how can I troubles...

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