Arlo cameras not rercording/incorrect camera triggering

[Tocker30]

Good afternoon. I have noticed over the last 3 days or so that my cameras are not triggering to record correctly, similar to a problem a few months ago before an update was released.  I have several instances now where only one of several cameras that were supposed to trigger actually recorded, even though it detected the motion. I have missed a delivery of a package to my door twice now even though the alert said motion was detected, nothing was recorded. Also, this afternoon, I noticed that a motion detecting on one camera was triggering another camera to record that was not part of the rule.  I have reset the system twice, no changes. Anyone else having issues with this? Thanks

[JamesC]

Tocker30,

IT sounds like there could be an issue with your rules. Are you using a custom mode? If so, test using the default "Armed" mode to see if you get the same behavior.

JamesC

[Dirce]

I have the same issue, it indicates there's movement in the bedroom but is actually recording the one from the living room, I tried to turn off just the camera from living room to see if it record the one from the bedroom but it didn't and actually doesnt detect movement either when the other one is off

[jguerdat]

Is it possible you inadvertently set up the modes so you actually have nested rules? You can do that by setting one camera to detect motion but use a different camera to record. Check your modes and rules carefully to verify that they're set properly.