Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo cameras Offline

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Herbe3820
Aspirant
Aspirant
All 5 cameras are off line, I've tried everything, nothing works. I need help, these cameras are expensive, I've had them for over a year.
4 REPLIES 4
jguerdat
Guru Guru
Guru

As usual, we need details. WHat have you tried? What do you see? What are the LEDs on the base showing?

Herbe3820
Aspirant
Aspirant
I changed batteries, I re synced them, they all all saying offline in the app, no lights are lit on the cameras
Herbe3820
Aspirant
Aspirant
This is ridiculous, no one should have to go through this, these cameras are not cheap, I expected quality equipment.
jguerdat
Guru Guru
Guru

You need to tell us all the details - we can't see. I asked about the LEDs on the base, not the cameras. WHat is lit and what colors makes all the difference. Don't spare us anything so we have a chance of helping.