Arlo camera message reads 'getting status"

[ss730]

My app message reads cameras are "getting status".  The base lights are solid green indicating power, wifi and cameras are operating.  The camera batteries were at 88% yesterday.  Just stopped working after two months.

[jguerdat]

Power cycle the base.  Reboot your phone.  Try a browser on a computer.  Any luck?

[ohe]

I'm getting the same message. Could this be the same issue that happened in March: https://community.netgear.com/t5/Arlo-Pro/quot-Getting-Status-quot-message-and-quot-Base-Station-Off...

[JamesC]

ohe,

Consider power cycling your base station using the on-off button. Allow the base station to come back online with a solid green power and internet LED and try again. Do yous till see the same behavior?

JamesC

[ohe · Accepted solution]

When I switched to a different network port, it started working.  Thanks!