Arlo camera hasn't been detecting motion for 2 weeks. Tried resetting camera and base station.

[JamesDB92]

Hi, I’ve only recently realised that my Arlo camera hasn’t been detecting motion completely for about 2 weeks.

I’ve reset the camera numerous times but it’s only detecting motion in certain areas and not where it was previously.

I’ve also reset the base station twice and nothing has happened still.

Really getting annoyed, and debating returning my cameras because of this.

[JessicaP]

Hey JamesDB92,

Have you tried changing the motion sensitivity to see if that helps? You can read on how to adjust that here: How do I change the motion sensitivity on my Arlo camera?

If that doesn't help, try to optimize motion detection for your camera to see if that also helps out: How do I optimize motion detection for my Arlo camera?

If you still have problems, please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.