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Retired_Member
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2019-05-19
08:15 AM
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I installed a Arlo three camera set in my home less than 18 months ago. I purchased two power adapters and a set of recomended rechargeable batteries. Camera 1 and 2 got the power adapter. Camera 3, the batteries. About six months ago, Camera 1 started going offline occassionally. Then more frequently. And re-syncing was taking more attempts each time. I decided to switch Camera 1 to Camera's 3 position, and switched power (Camera 1 now had batteries). It's still going offline. The other two camera's work flawlessly. Any suggestions?
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By switching, I assume you mean positions. If so, the fact that the camera continues with the same symptoms means you should contact support: