Arlo base station sync up light is not working

[Yanglijm0908]

My base station sync up light is not working. No matter how I press or reset, reboot, no response at all, so I cannot sync up with my cameras. Can someone help me?

[jguerdat · Accepted solution]

I'm not sure what you mean by "sync up light". This FAQ shows the different meanings:

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

Exactly what do ALL the LEDs show?

[p772511L]

None of my lights on my base station are working.

[jguerdat]

That sounds like the power supply is likely dead although it could be an issue with the base. Make sure the cord is fully inserted into the base connector. Use a voltmeter to measure the voltage at the connector - it should be 12 volts DC.