Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo base station startup

Reply
Discussion stats
  • 2 Replies
  • 2983 Views
  • 0 Likes
  • 3 In Conversation
jdvanhof
Follower
Follower

I have never been able to get the base station to start properly.  Have good internet connection (verified by several devices connected to same port), all cables attached, restarted many times and always get same result. Amber power light, no internet light, and green light for smart home or what ever it is (4th light).  

2 REPLIES 2
Sa9aX11
Guide
Guide

jdvanhof wrote:

I have never been able to get the base station to start properly.  Have good internet connection (verified by several devices connected to same port), all cables attached, restarted many times and always get same result. Amber power light, no internet light, and green light for smart home or what ever it is (4th light).  


I don't have a base station I am using R7000 wireless router as a base station I had problems but managed to fix it, I'm not too sure how I made it work, maybe it I switched off Internet traffic meter in R7000 page but I did first is restore to factory defaults and do the setting manually one by one and checking the Arlo page (refreshing) if the Camera goes online.

 

Sal

JamesC
Community Manager
Community Manager

jdvanhof,

 

Consider a factory reset for the base station. To do this, press and hold the reset button on the back of the base station until all LEDs flash amber. Please let me know if yo continue experiencing this issue.

 

JamesC