Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo base station not allowing scheduling

Reply
Discussion stats
  • 2 Replies
  • ‎2017-04-17 04:49 PM
  • 2454 Views
  • 0 Likes
  • 3 In Conversation
abc41
Follower
Follower
‎2017-04-17 04:49 PM

My base station has erased my schedule, and now won't accept a new one.  Only the "schedule" option in "mode" highlights, but it won't accept a schedule.  None of the others (armed, disarmed, all motion off) will highlight.  What gives?  Can someone help please?  This used to be a great system, but not so much anymore....  😞

Labels:
0 Likes
Reply
Message 1 of 3
2,454
2 REPLIES 2
jguerdat
Guru Guru
Guru
‎2017-04-17 05:39 PM
Sounds like your system is in an odd state. All Motion On or Off is a remnant of old software. I would reset the system by removing all devices in Settings, My Devices and then use the Add Device button in the Devices tab to add the base and cameras. That should regain sanity.
0 Likes
Reply
Message 2 of 3
2,447
steve_t
Master Master
Master
‎2017-04-17 06:50 PM

What firmware versions are your base and cameras running? Which Arlo app version and OS are you running?

0 Likes
Reply
Message 3 of 3
2,439
Related Labels
Discussion stats
  • 2 Replies
  • ‎2017-04-17 04:49 PM
  • 2455 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.