Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo base station 4500 token reset

Reply
Discussion stats
  • 3 Replies
  • 532 Views
  • 0 Likes
  • 3 In Conversation
srkash
Aspirant
Aspirant

I need to request a reset Token for my arlo basestation 4500 so that I can add it to apple homekit.

1 ACCEPTED SOLUTION

Accepted Solutions
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

View solution in original post

3 REPLIES 3
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

srkash
Aspirant
Aspirant

I was able to add the device to homekit but it has not been showing any video on the homekit. I am going to delete the hub and try to add it again. I think that the I will need to reset the token to add the base station to the apple homekit again. 

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184