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Arlo account password not working on different device

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  • ‎2018-12-02 01:22 AM
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almes63
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‎2018-12-02 01:22 AM

I have configured both hardware and app on my iPhone X and everything works. But then I installed the app on my iPad too, and when I try to login, using same user name and password as on my iPhone, I get the error message that says wrong user name or password. Any suggestion? Maybe I can use my account on one device only?

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jguerdat
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‎2018-12-02 04:16 AM

You can use the app on multiple devices with no problem. I would reboot the device and reinstall the app, accepting all permissions. ANy help?

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