Arlo|Smart Home Security|Wireless HD Security Cameras

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I turned the base station off at the power point, when I switched it back on all 3 lights are green on the base station but it still won’t connect.

3 REPLIES 3

That's likely an issue with the client you're using. App or browser? Have you tried both?

I am using the app., all 3 lights are solid green on the base station..

I get the following error:

Your device is not connected.
Make sure it’s connected to your router and has a working internet connection.

Have you tried a browser? Alos, log out of the app and back in.

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