Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Wire-Free camera has a red tint

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  • ‎2019-01-31 11:21 AM
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Siegle
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‎2019-01-31 11:21 AM

When I look at my cameras on my phone one of them the screen has a red tint, the other one is normal color. What causes this? How do I fix it?

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jguerdat
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‎2019-01-31 12:58 PM

As noted in many similar threads here, it's caused by the IR filter getting stuck. You can try opening and closing the battery door to unstick it but if that fails or keeps on happening, open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx

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