Arlo|Smart Home Security|Wireless HD Security Cameras

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When I look at my cameras on my phone one of them the screen has a red tint, the other one is normal color. What causes this? How do I fix it?

1 REPLY 1

As noted in many similar threads here, it's caused by the IR filter getting stuck. You can try opening and closing the battery door to unstick it but if that fails or keeps on happening, open a case with support:

https://www.arlo.com/en-us/support/contact.aspx

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For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.