Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Wire Free Camera went offline

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motorhomer
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VMS3230 Wire-Free Camera.

Recently the camera went offline while the batteries should still have been good. When took it off the wall I noticed it was a bit warm and when I checked the batteries they had gone very low.

I put in freshly charged batteries but the camera remained unresponsive and after a period it warmed up again and the batteried voltage went down. 

Question, is it now a brick if so it gave a very poor service life.

 

 

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jguerdat
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Guru

Sounds like a hardware problem. You can use the Contact Support link at the bottom here but if out of warranty (1 year) your options may be limited to a new camera.