Arlo Wire-Free 3-camera system battery died even when it is fully charged

[Howard2020]

I have the Arlo 3 wire camera system and I am using the Arlo rechargeable battery’s. The battery’s went dead in one of the cameras so I recharged them put them back in to the camera but the camera still says that batteries are dead. I put the same batteries into a different camera and it works fine but for some reason the one camera will not work even though the batteries are fully charged! It just says battery 0% Any one know why?

[jguerdat]

Make sure you simply place the batteries in the slot with the proper polarity. Let the battery door do the pushing down.

[Howard2020]

Thanks jguerdat, but the batteries are in the correct way they are fully charged and work perfect in the other two cameras. For some reason 0% battery left. The blue light flashes when you put the batteries in but then the camera will not come on.

[jguerdat · Accepted solution]

Rebooting the base can clear the low battery reading.

The statement that the camera won't turn on is a new one. How are you seeing the battery level if the camera is dead? Can you do anything with the camera, such as live view, check settings, ETc.?

[Howard2020]

Rebooting the base station worked.
Thanks for the quick response.