Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Ultra Camera tinted(hue) red / pink/ purple

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FannyWong
Follower
Follower
Please see the link for the defect.
 
May I know if anyone knows how to fix it?
I added and removed the camera a few times, unplugged the battery, and inserted it a few times.
However, the situation still exists.
 
Bought on May 27, 2020
Product support window closed on Jun 9, 2022
 
#arloultra
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jguerdat
Guru Guru
Guru

Put the camera in a different location (your home) to see if the cast still occurs. If not, it's a function of the colors in the hallway. Otherwise it's likely the IR filter stuck (you can try moderately tapping the camera with your hand as well as reinserting the battery several times).