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SliderOver
Aspirant
Aspirant

App will not bring up keyboard to provide login details when using Iphone. unable to proceed to set up unless I use computer. 

 

4 REPLIES 4
StephenB
Guru Guru
Guru

@SliderOver wrote:

App will not bring up keyboard to provide login details when using Iphone. unable to proceed to set up unless I use computer. 

 


What iphone model?  What version of iOS are you running?

SliderOver
Aspirant
Aspirant

I have an IPhone 15 with iOS 17.4.1. 

BrookeN
Arlo Moderator
Arlo Moderator

Have you tried deleting the app from the library and then downloading it again?

SliderOver
Aspirant
Aspirant

hi,  all resolved.  after a lengthy but very helpful online chat to a Arlo tech. 

I had actually deleted the app but had issues as I had a new phone. 

thank you for your feedback.