Arlo Q upgrade subscription plan

[sjwillisrental]

I've had 6 cameras for a long time, using the Basic plan. I just purchased 3 more which requires that I upgrade to a paid plan. I have been trying to upgrade my account for 2 days and I'm getting this error:

We are sorry, our billing service is currently unavailable. Please try again ..

Trying to reach someone at Arlo/Netgear is impossible. Help ? 

[jguerdat]

Either use a second account with a second email address and then Grant Access (in Settings) or use the Contact Support link at the bottom here where there are several options.

[JamesC]

sjwillisrental,

Be sure that all the card information you entered is correct. Do you see the same behavior when using a different credit card?

JamesC